Gymnázium a Střední odborná škola, Rokycany, Mládežníků 1115

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1 Číslo projektu: Číslo šablony: Název materiálu: Ročník: Identifikace materiálu: Jméno autora: Předmět: Tematický celek: Anotace: Gymnázium a Střední odborná škola, Rokycany, Mládežníků 1115 CZ.1.07/1.5.00/ II/2 Business correspondence 3. a 4. ročník SIL_22_Business correspondence Mgr. Alena Silbernáglová Anglický jazyk Datum: Maturitní témata SOŠ Materiál obsahuje prezentaci pro 3. část maturitní zkoušky SOŠ. Prezentace se skládá z osnovy k danému tématu, výkladové části a konverzačních otázek.

2 BUSINESS CORRESPONDENCE

3 Business correspondence T1: Basic facts Planning an English business letter Structure of the letter (Parts of the English Business Letter) Addresses and letterhead Style and language Types of business letters Other T2: How to write a CV What to include in a CV What to emphasize What to avoid What to be careful about How to organize/ structure a CV Other

4 T1 Planning an English business letter thinkof: reason to write (complaint, order, apology ) personwe are writing to (known : Dear Mrs Jones vs. unknown: Dear Sir or Madam; To whom it may concern) level of formality(formal, semi-formal)

5 T1 - Structure of the letter (Parts of the English Business Letter) Letterhead at the top of the letter contains: company s name, logo, address, telephone number Date e.g. 10 February 2013; February 10, 2013 Inside address full name of the person you are writing to the department within their company the name and address of the company Salutation e.g. Dear Sir or Madam, Dear Mr Baker, Dear Professor Davis

6 Body contains the message 1st paragraph explain your reason for writing next paragraph write the important information last paragraph suggest or request action Complimentary close polite expression e.g. I look forward to hearing from you soon greeting must be consistent with the salutation Signature block e.g. Dear Sir Yours faithfully sign and print your full name Enclosure other documents sent with the letter

7 T1 - Addresses and letterhead Address inside address a person who you are writing to your address at the top with the date bellow Letterhead contains the contact details about your company/ the company you are working for

8 formal T1 - Style and language someone you do not know, someone who is in authority contains: formal expressions, long sentences, long forms, passive voice impersonal, factual information e.g. I would be grateful if you could reply at your earliest convenience semi-formal someone you do not know very well, respectfulperson contains: less formal expressions, respectful polite tone e.g. I look forward to receiving your reply as soon as possible

9 T1 - Types of business letters Enquiry = a request for information about something looking for suppliers, customers asking for price of goods Offer = to make something available replies to enquiry, gives the information requested contains:description of goods, quantity, prices, discounts, delivery date, terms of payment Order = a requestto make or supply goods ordering goods, services contains: name of the goods, catalogue number, quantity desired, unit price, delivery date, method of payment, method of shipment, delivery address, authorized signature

10 T2 - How to write a CV CV= a formal document describing your education and the jobs you have done *(OALD) sent to the company when you are applying for a job usually sent with a letter of application CV= abbreviation for curriculum vitae (from Latin)

11 What to include in a CV personal details (name, date of birth, address ) education(secondary school, college, university ) qualification(courses, certificates ) skills (pc, foreign language ) working experience(previous jobs ) interests, hobbies (connected to the job) contact details (telephone, ) What to emphasize work experience (responsibilities, achievements) stress on key skills(communicative, inventive, loyal ) details about trainingsand seminars(highlight your skills)

12 What to avoid unnecessary information (school grades ) false information (level of language skills ) What to be careful about right format (right type of document) relevant information (only important info) spelling and grammatical mistakes How to organize/ structure a CV clearly(only points - not sentences) from the most important information (in reverse order = from last job to the first one) use given formats (programs for creating CV )

13 QUESTIONS 1. What types of business letters do you know? 2. What type of a formal letter have you ever written? 3. Is it easier for you to write a formal or an informal piece of writing? Why? 4. Do you have any problems with Czech grammar when writing? 5. What are the advantages of writing the letter on computer in contrast with hand written letters? 6. Is there any school subject where you learn about business correspondence? 7. In which jobs do you have to do a lot of formal writing? 8. Have you ever written CV? When and why? 9. What can CV say about a person? 10.Have you ever heard about video CVs?

14 Obrazový materiál Zdroje Microsoft Office PowerPoint 2007 klipart Publikace SACHS, Rudolf. Anglická obchodní korespondence. Commercial Correspondence. 1.vyd. Plzeň: Fraus, 1999, 128 s. ISBN PYTELKA, Josef. Angličtina pro ekonomické obory: odborné texty a korespondence. 2. upr. vyd. Praha: Státní pedagogické nakladatelství, 1996, 122 s. ISBN Oxford Advanced Learner's Dictionary. Oxford: Oxford University Press, th. ISBN *(OALD) Vytvořený materiál pochází z vlastních zdrojů autora, není-li uvedeno jinak.