The New Parking System in Brno

Transkript

1 HOME PAGE PERSONAL HOLDER PAGE - PORTAL The New Parking System in Brno Residents Subscribers Visitors Contact Department: Zvonařka 5 Infolinka:

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3 Introduction... 2 About the Guide...2 Introductory Screen...3 Select Profile - Representatives...3 Overview of Authorisations...4 Overview of Applications...4 Description of Functionality... 5 Submitting an Application for New Authorisation...5 Submitting an Application to Change Authorisations...6 Extension of Authorisations...6 Shortening of Authorisations... 7 Permanent Change in Vehicle Registration Plate...8 Registration of Temporary Vehicle Registration Plate...9 Shortening of Temporary Vehicle Registration Plate...10 Visitor Registration Payment for an Application

4 Introduction PUP application Personal User Page, providing an overview of parking authorisations and their administration. This makes it possible for the holder to inspect the parking authorisations they hold and also to submit applications for new authorisations or changes in existing authorisations. Some applications are processed in the system automatically while others have to be approved by staff. The application supports a purely electronic form of processing applications for the issuing of new, and changes to existing, parking authorisations. If the holder is at the same time the representative of a specific entity, they can administer parking authorisations also of the represented entity, whether it is private individual (citizen) a one-person business (an individual entrepreneur) or a legal entity (LE). This user s guide describes how to use the PUP. It does not describe the reasons for these approaches or the methodology for the processing of applications. About the Guide Organisation of the Guide This guide is divided up according to quite strict rules for simplicity of orientation. The contents of the guide are given as a navigation list, in which it is possible to browse individual chapters of the guide, or to search according to a given word or phrase. The basic contents of the guide are made up of: describing the area which the guide describes in the chapter Introduction, description of individual screens a detailed description of individual functions in the chapter Description of Functionality. The description of the procedure is always accompanied by an explanation of the purpose of the given procedure and the procedure itself is given as a sequence of numbered steps. More complicated steps can be given as a sequence of partial activities in the form of bullet points within the step. In the case of more complicated procedures, to make orientation simple, the sequence of steps can be divided with the aid of subtitles of individual partial sections. This guide is intended for use in electronic form in the environment of a web browser. Any other forms of the guide are supplementary and cannot provide the same or comparable possibilities and comfort. Symbols Used This symbol indicates important information and warnings. Concept Note Link Important concepts, such as the names of functions, menu items, etc. are given in bold. The word note given in bold and italics marks text which has the character of a note. The following text of the note is given in italics. The collection of links in the content or introduction to chapters creates a signpost facilitating orientation in the guide or the given chapter. 2

5 Introductory Screen In the picture below the introductory Screen is shown. Individual pieces of information are explained in the text beneath the picture. 1. Personal Profile The field that informs the logged in holder, whether they have their personal profile displayed or the profile of the entity they represent. If there is displayed the term Personal Profile [Osobní profil], the logged in holder has their profile displayed they are working with their data. If what is displayed here is the name of the represented entity (e.g. the name of the company for which the logged in holder is a representative), the logged in holder has displayed the profile of the selected company they are working with the data of the selected company. 2. Identity of the logged in holder 3. Function for logging out of the portal 4. Toolbar contains buttons which represent available functions of the portal 5. Button for the navigation panel displays introductory page 6. Button for the navigation panel displays the list of valid authorisations If in the header there is displayed Personal profile, then it is showing the valid authorisations of the logged in holder. If in the header there is displayed the name of the represented entity, then it is showing the valid authorisations of the represented entity. 7. Button for the navigation panel displays the list of valid authorisations If in the header there is displayed Personal profile, then here is shows an overview of all the applications of the logged in holder. If in the header there is displayed the name of the represented entity, then it is showing an overview of all of the applications of the represented entity. Select Profile - Representatives The Personal User Page makes it possible to work with the parking authorisations of the represented entity. Typically this means a represented company, but it is also possible to represent an individual entrepreneur or other citizens. The representative can only be defined at the issuing SOBD. If you are the representative of a company (a legal entity or an individual entrepreneur) you have the right to carry out individual actions for the given company as their representative. The procedure for selection of the profile of the represented company is as follows: 1. click in the header on the text Personal Profile [Osobní profil] 1. klikněte v záhlaví na text Osobní profil 2. from the displayed menu select the entity for which you want the profile displayed. 3. in the header the name of the selected entity is now displayed. 4. You can now administer the profile of the selected entity. 3

6 Overview of Authorisations Přehled oprávnění The overview of authorisations gives a preview of the valid parking authorisations. If Personal Přehled oprávnění Profile is slouží displayed k náhledu in the na platná header, parkovací then it oprávnění. displays the authorisations of the logged in holder. If the Pokud name je v of záhlaví a different zobrazen entity nápis is Osobní displayed profil, in jsou the zde header, vyobrazena then it oprávnění displays přihlášeného the authorisations držitele. of the selected represented entity. Information Pokud je v on záhlaví this zobrazen screen is název divided (nebo into jméno) two jiného sections subjektu, jsou zde vyobrazena oprávnění vybraného zastupovaného subjektu. Valid authorisations Informace na této obrazovce jsou rozdělena do dvou sekcí Short-term authorisations Platná oprávnění Each row in Krátkodobá the overview oprávnění represents one authorisation. For each authorisation there is available a contextual menu, which can navigate to the previously described functions: Každá řádka v přehledu reprezentuje jedno oprávnění. Extension of authorisations V rámci každého oprávnění je k dispozici kontextové menu, které naviguje na již popsané funkce: Shortening of authorisations Registration of temporary Vehicle Registration Plate Shortening of temporary Vehicle Registration Plate Permanent change in Vehicle Registration Plate In the header there are available further actions which make possible the submission of bulk applications for more authorisations: Bulk extension Bulk shortening At the same time it is possible here to submit an application for new authorisations Přehled žádostí Overview of Applications The overview of applications serves to give a preview of applications which have been submitted. Each row in the overview represents one application. The application status defines the current status of the application (e.g. Submitted, Rejected, Awaiting Payment, Processed) If the application has the status Awaiting Payment then there is within the list available the function Pay. Instructions for how to pay for an application are given in the chapter Payment for Applications. Popis funkčnosti 4

7 Description of Functionality This chapter contains a list of individual actions and procedures. 1. Submitting an Application for New Authorisation 2. Submitting an application to change authorisations 3. Visitor Registration 4. Payment for an application Submitting an Application for New Authorisation The submission of an application is carried out for a selected entity. If the holder is logged in and no represented entity is selected, then the application is submitted for the logged in holder. If the logged in holder selects a represented entity (see chapter Select Profile - representatives), the application will be submitted for the represented entity. The process of submitting an application for new parking authorisations is as follows: 1. on the introductory screen, in the section I want to arrange [chci vyřídit] select the function New Authorisations. 2. complete the displayed form: Category select from the list the corresponding category of authorisation (e.g. Residential [Rezidentské]) Note: the list of categories differs depending on the entity for which the application for new authorisations is submitted. For example for companies the category of Resident is not available, while for citizens the category of Subscriber is not available. Vehicle Registration Plate and country give the Vehicle Registration Plate of the vehicle and choose from the list the country in which the Vehicle Registration Plate was issued Note: for some categories a Vehicle Registration Plate is not entered. Vehicle sequence number the vehicle sequence number is the number in the sequence of vehicles within registration into the parking system Vehicle sequence number - pořadovým číslem vozidla je myšleno pořadí vozidla v rámci registrace co systému parkování. Note: the vehicle sequence number influences the price of the authorisations. Address the address is already prefilled according to the entity for which the application is submitted. The address can be changed. Parking area the parking system finds the area automatically according to the given address, and if only one area is found it is entered automatically, but if more areas are found then you must choose the corresponding area from the list. Valid from give the required date for the beginning of the validity of the authorisations. Note: the validity of the authorisations is set from this date only in the case that the matching payment for the authorisations is made before this date. If the matching payment is made later, then this date will automatically be set as the date when the matching date was made. Validity period select the required validity period from the list. Attachments select on your computer the attachment(s) (e.g. scan of required documents). CAUTION the size of the attached files cannot in total exceed 20MB. 3. Carry out the action Calculate the system will set the price according to the entered parameters 4. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 5. By carrying out the action Send the system sends the completed application including attachments to the point of issue, where is will be processed by staff. Note: if the application is approved you will obtain in your inbox a report on the approval of the application. Attached to this report you will receive a Backup sheet, which is a document containing data for payment for the application. 6. After sending the application is automatically saved and is available for viewing in the section Overview of Applications 5

8 Submitting an Application to Change Authorisations All the available changes in authorisations are shown in this chapter. 1. Extension of authorisations 2. Shortening of authorisations 3. Permanent change in Vehicle Registration Plate 4. Registration of temporary Vehicle Registration Plate 5. Shortened temporary Vehicle Registration Plate Extension of Authorisations The submission of the application is carried out for the selected entity. If the logged in holder has not selected any represented entity, the application is submitted for the logged in holder. If the logged in holder selects a represented entity (see chapter Select profile - Representative), the application will be submitted for the represented entity. The submission of an application for extension of authorisations is subject to approval. The procedure for the submission of an application for extension of authorisations is as follows: 1. On the introductory screen, in the section I want to arrange [chci vyřídit] select the function Extension of authorisations Alternatively you can carry out the same action in the contextual menu for the given authorisations, in the section Overview of Authorisations 2. The system displays the form, in which are offered all the valid authorisations of the entity for which the application is submitted Prodloužit dobu platnosti o - číselník obsahuje možné varianty doby platnosti Extend period of validity by the list contains possible options for the period of validity Select authorisations this area contains a list of all valid authorisations of the entity, for which the application is submitted 3. Select the required period of validity from the list 4. Select one or more authorisations which you want to extend 5. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 6. By carrying out the action Send the system sends the completed application including attachments to the point of issue, where is will be processed by staff. Note: if the application is approved you will obtain in your inbox a report on the approval of the application. Attached to this report you will receive a Backup sheet, which is a document containing data for payment for the application. Note: If the application is rejected you will receive in your inbox a report on rejection which will give the reasons for the rejection. 7. After sending the application is automatically saved and is available for viewing in the section Overview of Applications 6

9 Shortening of Authorisations Shortening of the validity of a temporary Vehicle Registration Plate is carried out for a selected entity. If the logged in holder does not have selected any represented entity, the registration will be carried out for the logged in holder. If the logged in holder selects a represented entity (see chapter Select profile - representative), the registration will be carried out for the represented entity. Submission of an application for shortening of authorisations is subject to approval. The procedure of submission of an application for shortening of authorisations is as follows: 1. On the introductory screen, in the section I want to arrange [chci vyřídit[ select the function Shortening of AuthorisationsAlternatively you can carry out the same action in the contextual menu for the given authorisations, in the section Overview of Authorisations 2. The system displays the form, in which are offered all the valid authorisations of the entity for which the application is submitted Konec platnosti k datu - uveďte datum požadovaného konce platnosti End validity on date give the date of the required end of validity 3. Give the required date for the end of validity Select authorisations this area contains a list of all valid authorisations of the entity, for which the application is submitted 4. Select one or more authorisations which you want to shorten 5. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 6. By carrying out the action Send the system sends the completed application including attachments to the point of issue, where is will be processed by staff. Note: if the application is approved you will obtain in your inbox a report on the approval of the application. Attached to this report you will receive a Backup sheet, which is a document containing data for payment for the application. Note: If the application is rejected you will receive in your inbox a report on rejection which will give the reasons for the rejection. 7. After sending the application is automatically saved and is available for viewing in the section Overview of Applications 7

10 Permanent Change in Vehicle Registration Plate The submission of the application is carried out for the selected entity. If the logged in holder has not selected any represented entity, the application is submitted for the logged in holder. If the logged in holder selects a represented entity (see chapter Select profile - representative), the application will be submitted for the represented entity. Submission of the application for a permanent change in Vehicle Registration Plate is subject to approval. The procedure for submission for an application for a permanent change in Vehicle Registration Plate is as follows: 1. On the introductory screen, in the section I want to arrange [chci vyřídit[ select the function Permanent Change in Vehicle Registration Plate Alternatively you can carry out the same action in the contextual menu for the given authorisations, in the section Overview of Authorisations 2. The system displays the form, in which are offered all the valid authorisations of the entity for which the application is submitted Datum začátku platnosti změny - požadovaný datum počátku platnosti změny Date when change becomes valid required date of start of validity of change New licence plate and country Select authorisations this area contains a list of all valid authorisations of the entity, for which the application is submitted 3. Give the required date from which the change in Vehicle Registration Plate is to be carried out 4. Give the new Vehicle Registration Plate, choose from the list the country in which the given Vehicle Registration Plate is registered 5. Select the authorisations for which the requested change is to be carried out 6. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 7. By carrying out the action Send the system sends the completed application including attachments to the point of issue, where is will be processed by staff. Note: if the application is approved you will obtain in your inbox a report on the approval of the application. Attached to this report you will receive a Backup sheet, which is a document containing data for payment for the application. Note: If the application is rejected you will receive in your inbox a report on rejection which will give the reasons for the rejection. 8. After sending the application is automatically saved and is available for viewing in the section Overview of Applications 8

11 Registration of a Temporary Vehicle Registration Plate Registration of a temporary Vehicle Registration Plate is carried out for a selected entity. If the logged in holder does not have selected any represented entity, the registration will be carried out for the logged in holder. If the logged in holder selects a represented entity (see chapter Select profile - representative), the registration will be carried out for the represented entity. The registration of a temporary Vehicle Registration Plate is for the case that a registered vehicle is not roadworthy and in its place you have a hired car which you are requesting to park. This action is not subject to approval, but does have clear limits. The procedure for Registration of a temporary Vehicle Registration Plate is as follows: 1. On the introductory screen, in the section I want to arrange [chci vyřídit] select the function Registration of a temporary Vehicle Registration Plate Alternatively you can carry out the same action in the contextual menu for the given authorisations, in the section Overview of Authorisations 2. The system displays the form, in which are offered all the valid authorisations of the entity for which the application is submitted Datum a čas začátku platnosti změny - datum a čas požadovaného počátku platnosti dočasné RZ Date and time of beginning of validity of change date and time of the requested start of validity of the temporary Vehicle Registration Plate Date and time of end of validity of change - date and time of the requested end of validity of the temporary Vehicle Registration Plate New license plate and country Select authorisations this area contains a list of all valid authorisations of the entity, for which the application is submitted 3. Date and time of beginning of validity of change date and time of the requested start of validity of the temporary Vehicle Registration Plate 4. Date and time of end of validity of change - date and time of the requested end of validity of the temporary Vehicle Registration Plate 5. Give the new Vehicle Registration Plate, choose from the list the country in which the given Vehicle Registration Plate is registered 6. Select the authorisations for which the temporary change in Vehicle Registration Plate is to be carried out 7. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 8. By carrying out the action Send the system will carry out the requested registration. CAUTION: within the chosen period parking is permitted only for the given temporary Vehicle Registration Plate. Parking of the original vehicle will be evaluated as not permitted. Note: If you request shortened validity of this temporary change (e.g. in the case of earlier return of your vehicle from servicing) on the introductory screen, in the section I want to arrange [chci vyřídit] choose the function Shortening of Temporary Vehicle Registration Plate. 9

12 Shortening of Temporary Vehicle Registration Plate The submission of the application is carried out for the selected entity. If the logged in holder has not selected any represented entity, the application is submitted for the logged in holder. If the logged in holder selects a represented entity (see chapter Select profile - representative), the application will be submitted for the represented entity. Shortening of temporary Vehicle Registration Plate serves for the case when you return a hired car early, or respectively you request that your original authorisations should once more apply. This action is not subject to approval. The procedure for Shortening of temporary Vehicle Registration Plate is as follows: 1. On the introductory screen, in the section I want to arrange [chci vyřídit] select the function Shortening of temporary Vehicle Registration Plate 2. The system displays a form which will offer all the valid temporary authorisations of the entity for which the application is submitted Datum a čas konce platnosti změny - datum a čas požadovaného konce platnosti dočasné RZ Date and time of end of validity of change - date and time of the requested end of validity of the temporary Vehicle Registration Plate Select authorisations this area contains a list of all valid authorisations of the entity, for which the application is submitted 3. Date and time of end of validity of change give here the date and time of the requested end of validity of the temporary Vehicle Registration Plate 4. Select the authorisations for which the temporary change in the Vehicle Registration Plate is to be carried out 5. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 6. By carrying out the action Send the system will carry out the requested shortening of the validity of the temporary Vehicle Registration Plate. Note: The system will carry out the shortening of the validity of the temporary Vehicle Registration Plate immediately. The original parking authorisations will be valid from the given date and time. 10

13 Visitor Registration Visitor Registration serves for registration of the parking of a visitor, when any defined period of parking will be deducted from the available time credit. This action is not subject to approval. The procedure for Registration of a temporary Vehicle Registration Plate is as follows: 1. On the introductory screen, in the section I want to arrange [chci vyřídit] select the function Visitor Registration 2. The system then displays a form in which it is necessary to define the required parameters Datum a čas začátku platnosti - datum a čas požadovaného počátku platnosti oprávnění pro návštěvníka Date and time of start of validity date and time of the requested start of validity of authorisations for the visitor Date and time of end of validity - date and time of the requested end of validity of authorisations for the visitor License plate and country 3. Date and time of start of validity give the date and time of the requested start of validity of authorisations for the visitor 4. Date and time of end of validity date and time of the requested end of validity of authorisations for the visitor 5. Give the Vehicle Registration Plate of the visitor, choose the country in which the Vehicle Registration Plate is register from the list 5. Uveďte RZ návštěvníka, stát ve kterém je daná RZ registrována choose from the list 6. Send the application using the function Send. You can choose to cancel the action with the function Cancel (cancelling leads to cancellation of the application and closing of the form). 7. By carrying out the action Send the system will carry out the requested registration. CAUTION: the visitor with the given Vehicle Registration Plate has authorisation to park in the area valid for the holder of the authorisation. After the defined period any parking by the visitor will be evaluated as unauthorised. Note: The period, or time, that was so defined will be deducted from the free hours. The balance of the free hours is displayed on the introductory screen. 11

14 Payment for an Application There are several means by which you can pay for an application. By bank transfer. You received payment details in the Backup Sheet. Using the payment gateway from the holder s personal page. Není myšlena spíš peněžní záloha? Deposite sheete? The procedure for payment for an application using the payment gateway is as follows: 1. In the Overview of Applications for the selected application use the function Pay 2. On the following screen select the function Pay Online 3. The system will redirect you to the payment gateway where you should follow the instructions to make the payment. 4. After successfully making the payment you will be redirected back to the personal page. 5. The status of the application will now be Processed. 6. Paid for parking authorisation begins to apply according to the given parameters. 12

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16 The New Parking System in Brno Residents Subscribers Visitors Contact Department A new contact department is open from July 30 at the address Zvonařka 5, where it is possible to apply for parking authorisation or to arrange the personal page of the user for the online access to the new parking system. Office hours of the contact department: MON TUE WED THU FRI Zvonařka 5 Contact: parkovanivbrne@brno.cz Infolinka: