Správa LAN a WAN sítí: Cisco Prime

Transkript

1 Cisco Expo 2012 Správa LAN a WAN sítí: Cisco Prime NET6/L2 Zdeněk Roubal, Cisco Jiří Beneš, INTERCOM SYSTEMS, a.s. Cisco Expo 2012 Cisco and/or its affiliates. All rights reserved. 1

2 Twitter Talk2cisco SMS

3 Strategie Cisco Prime Komponenty Cisco Prime NCS Cisco Prime LMS Vzorové situace Rekapitulace a odkazy 3

4 2010 Cisco and/or its affiliates. All rights reserved. 4

5 Kde začít? Jak nakonfigurovat? U které služby? X X Složitost Manuální činnosti Jak naplánovat údržbu? X Možnost zanesení chyb X X X Jednoúčelové nástroje a procesy bez významnější integrace Omezené možnosti plošného nasazení zařízení a služeb Zaměřeno primárně na infrastrukturu 5

6 Borderless Networks Collaboration Data Center Aplikace Služby Jiný přístup k managementu Maximální zjednodušení Využití automatizací Integrace "Best Practices" Infrastruktura Efektivita správy a řízení, uživatelská přívětivost Zrychlení a zkvalitnění práce integrace pracovních postupů a best practices Jednodušší nasazení služeb, predikovatelnost jejich chování 6

7 Základ tvoří služby poskytované sítí IT tým Jiný přístup místo zařízení Síť 7

8 Základ tvoří služby poskytované sítí IT tým ke službám poskytovaným sítí Služby sítě Síť 8

9 Základ tvoří služby poskytované sítí Obecné vlastnosti IT tým Architektury ke službám poskytovaným sítí Služby sítě Síť Jednoduchost Automatizace Efektivita Predikovatelnost Innovative Product Portfolio 9

10 Základ tvoří služby poskytované sítí Obecné vlastnosti IT tým Architektury ke službám poskytovaným sítí Služby sítě Síť Jednoduchost Automatizace Efektivita Predikovatelnost Innovative Jednotlivé Product komponenty Portfolio 10

11 Mbytes/sec "Mám špatný obraz!" Uživatelé Operátor Pohled přes všechny vrstvy Trasování problému na na základě využívané služby 18 0 Time Line video voice http ssh Výkonnostní parametry Příčina problému byla izolována způsobuje jej zařízení v infrastruktuře Stav sítě 11

12 Optimalizace rozhraní Integrované Cisco Best Practices Kompletní životní cyklus Cisco Prime Data Center Borderless Networks Collaboration Podpora zařízení od prvního dne Smart Interactions Physical / Virtual Appliance Jednoduchá a efektivní správa a řízení napříč architekturami, sítěmi a službami 12

13 Optimalizace rozhraní Integrované Cisco Best Practices Kompletní životní cyklus Podpora zařízení od prvního dne Smart Interactions Physical / Virtual Appliance Jednotné uživatelské rozhraní Intuitivní ovládání Optimalizace pracovních postupů pro operátory Průvodci na základě ověřených best practices (SBA apod.) Využití automatizací při izolaci problému a diagnostice Management pro všechny fáze životního cyklu Sladění s ITIL Integrovatelnost Podpora pro nová zařízení a technologie od zahájení jejich prodeje Přidání podpory nových zařízení bez výpadku systému Kontextová nápověda Real-time přístup na Cisco support community Automatické vytváření a správa tiketů na Cisco TAC Dvě varianty dodání V obou případech celistvý systém Obsahuje OS, pomocný software, vlastní aplikaci, databázi, rozhraní 13

14 Zvýšení efektivity Omezení výskytu chyb sítě Zrychlení diagnostiky problému Kvalita poskytovaných služeb Snížení provozních nákladů Zrychlení nasazení nových služeb Optimalizace velikosti IT oddělení Snížení nákladů na zaškolení Snížení investičních nákladů Zhodnocení dosavadních investic Integrace se stávajícími nástroji a procesy 14

15 2010 Cisco and/or its affiliates. All rights reserved. 15

16 Prime Assurance Prime Infrastructure: řešení pro kompletní management bezdrátových a drátových sítí Data Center (future) Prime Collaboration Prime Collaboration: usnadňuje nasazení a správu hlasových služeb, přenosu videa a nástrojů pro spolupráci Prime Infrastructure Prime Assurance: čitelnost provozu křížem přes všechny architektury identifikace a odstranění problémů s výkonností, dostupností aplikací, službami pro koncové uživatele 16

17 Jednotný management pro drátové a bezdrátové sítě Správa nejen přístupové vrstvy, ale i uživatelů Management a správa konfigurací, změn, soulad s politikami Monitoring, diagnostika a reporting Inventory, instalovaná báze a správa servisních kontraktů Podpora všech fází životního cyklu Cisco Prime LMS Cisco Prime NCS Zjednodušení diagnostiky poruch, zvýšení dostupnosti sítě Snížení TCO díky jednotnému intuitivnímu rozhraní a řízení jednotlivých procesů 17

18 Snadná konfigurace a nasazení hlasových a video řešení Rychlost diagnostiky závad díky real-time informacím o stavu služeb a infrastruktury Cisco Prime CM Snadná identifikace a izolace příčiny degradace služby Možnost řešit problémy dříve, než ovlivní kvalitu poskytované služby Cisco Prime UCMS (UOM, UPM, USM) Jednodušší diagnostika na základě předdefinovaných postupů Omezení nákladů na zaškolení díky jednotnému rozhraní Zvýšení dostupnosti služeb zajištěné rychlou diagnostikou a opravou problémů 18

19 Zajištění patřičných provozních parametrů pro aplikace, služby, koncové uživatele Agregace a korelace informací o provozu v síti viditelnost veškeré komunikace a rychlejší diagnostika poruch Analýza síťové komunikace a řízení provozu celé sítě z jednoho místa Architectures Prime Assurance Cisco Prime AM Cisco Prime NAM Přehled o veškeré komunikaci umožňuje zkvalitnit úroveň služeb Rychlejší diagnostika problému díky jednotnému zpracování dat z různých zdrojů Zkrácení doby trvání výpadků, snížení TCO 19

20 Category Product(s) Function Common Attributes Prime Infrastructure Cisco Prime LMS Wired lifecycle management Cisco Prime NCS Wireless lifecycle management Prime Collaboration Cisco Prime CM Telepresence monitoring and troubleshooting Cisco Prime Unified PM Cisco Prime Unified OM Cisco Prime Unified SM Voice provisioning (MACD) Voice monitoring and troubleshooting Voice of services monitoring Prime Assurance Cisco Prime NAM Performance visibility and traffic analysis Cisco Prime AM Application aware performance and multi- NAM management UE BP Life Day 1 SI App na na 20

21 2010 Cisco and/or its affiliates. All rights reserved. 21

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30 2010 Cisco and/or its affiliates. All rights reserved. 30

31 Work Centers EnergyWise TrustSec Medianet Smart Install Auto Smart Port Workflows VLAN VRF-Lite Virtual Switching System Advanced Diagnostics GOLD EM Smart Call Home 31

32 Getting Started workflow provides an easy way to setup the server and discover the network Devices can be added into LMS Manually or Importing or Automated Discovery Users have the options of configuring with Standard or Custom discovery settings Discover using protocol mechanisms like: ARP, BGP, OSPF, Routing Table CDP, LLDP, Ping Sweep, Cluster and HSRP 32

33 Cisco Prime LMS provides a very robust Inventory Management capability Inventory Dashboard provides a quick summary of Hardware, Software distribution Recent inventory changes in the network Supports a wide variety of in built inventory reports including: Detailed Device report, End of Sale/End of Life report, PSIRT report, Change Audit report, etc. 33

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35 Cisco Prime LMS provides complete configuration management capabilities including Config archive Software image management Change management Step-by-step workflows based on Cisco validated-designs and SBA Prescriptive Guides help ensure error-free deployment of new technologies and services - Deployment time savings of up to 87% less time Cisco Best Practices Configuration Templates Deploy full or partial device configurations based on Cisco validated design templates Extensible configuration library Cisco Configuration Professional (CCP) Integration Assist with multi-device deployment of CCP generated configuration files Leverages LMS Configuration Template features 35

36 Out-of-the-box default settings enable immediate monitoring and troubleshooting to quickly isolate network problems Contextual dashboards and enhanced troubleshooting views Automated health and event monitoring Centralized alarm & event browsers Real-time device status monitoring Cisco IP PSIRT, EoX, Contract Center 36

37 Cisco Prime LMS provides you with a powerful Role-based Access Control mechanism to assign specific permissions to individual roles and users Restrict access by roles and users Cisco Prime LMS provides pre-defined roles with defined permissions Additional roles can be added Roles can be edited to further segment views and available actions Complete audit trail for all user actions Any configuration changes made on the network are logged, whether or not it was made through Cisco Prime LMS Approval workflow mechanism for approvals of any proposed configuration changes 37

38 Cisco Prime provides full control over all devices that are connected into your network Quickly locate and track end hosts Including printers, servers, IP phones, PCs and wireless hosts Add description to each end host, e.g., Application Server, and proactively monitor connectivity for mission critical connected device View, troubleshoot and analyze end host connectivity Large number of User Tracking reports, including: Switch Port usage Rogue MAC addresses Duplicate IP or MAC addresses Ports with multiple MAC addresses Duplicate MAC and VLAN names IP Phones 38

39 2010 Cisco and/or its affiliates. All rights reserved. 39

40 USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem 1. Fault notification on core switch 40

41 USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem Operator engages support community 41

42 USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem

43 USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem Validates issue and opens Service Request with contextual information about the problem 43

44 USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem Validates issue and opens Service Request with contextual information about the problem 44

45 USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem Seamless access to Cisco support communities Significantly reduce time required to resolve problems 45

46 USE CASE: End users are complaining about slow application response times and unresponsive applications. 1. Identify the application with high response times 46

47 USE CASE: End users are complaining about slow application response times and unresponsive applications. 1. Identify the application with high response times 2. Analyze the application s performance over time 47

48 USE CASE: End users are complaining about slow application response times and unresponsive applications. 1. Identify the application with high response times 2. Analyze the application s performance over time 3. Zoom in to investigate specific performance issues 48

49 USE CASE: End users are complaining about slow application response times and unresponsive applications. 1. Identify the application with high response times 2. Analyze the application s performance over time 3. Zoom in to investigate specific performance issues 4. Identify the Top N clients affected by the degradation and isolate the servers with high response times 49

50 USE CASE: End users are complaining about slow application response times and unresponsive applications. 1. Identify the application with high response times 2. Analyze the application s performance over time 3. Zoom in to investigate specific performance issues 4. Identify the Top N clients affected by the degradation and isolate the servers with high response times 5. Drill-down to analyze server activity and resolve the problem 50

51 USE CASE: End users are complaining about slow application response times and unresponsive applications. 1. Identify the application with high response times 2. Analyze the application s performance over time 3. Zoom in to investigate specific performance issues 4. Identify the Top N clients affected by the degradation and isolate the servers with high response times 5. Drill-down to analyze server activity and resolve the problem Understand how network traffic is performing and being used Optimize and troubleshoot network and application performance 51

52 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. HQ Campus WAN Internet Branch 52

53 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 53

54 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 2. View the session status 54

55 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 2. View the session status 3. Drill down to visualize the media path 55

56 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 2. View the session status 3. Drill down to visualize the media path 4. Quickly isolate the root cause of the problem 56

57 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 2. View the session status 3. Drill down to visualize the media path 4. Quickly isolate the root cause of the problem 5. Fix the problem 57

58 USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 2. View the session status 3. Drill down to visualize the media path 4. Quickly isolate the root cause of the problem 5. Fix the problem Quickly isolate and troubleshoot service related problems Improve service quality and end-user experience 58

59 USE CASE: End User calls about issues with rich media sessions. 1. End user experience dashboard identifies source of the issue server/network/endpoint 2. Determine if other users at the same branch are also experiencing degradation 59

60 USE CASE: End User calls about issues with rich media sessions. 1. End user experience dashboard identifies source of the issue server/network/endpoint 2. Determine if other users at the same branch are also experiencing degradation 3. Navigate from end user to the branch device to determine the interface serving RTP applications. 60

61 USE CASE: End User calls about issues with rich media sessions. 1. End user experience dashboard identifies source of the issue server/network/endpoint 2. Determine if other users at the same branch are also experiencing degradation 3. Navigate from end user to the branch device to determine the interface serving RTP applications. 4. Analyze interface dashboard to determine application mix patterns 61

62 USE CASE: End User calls about issues with rich media sessions. 1. End user experience dashboard identifies source of the issue server/network/endpoint 2. Determine if other users at the same branch are also experiencing degradation 3. Navigate from end user to the branch device to determine the interface serving RTP applications. 4. Analyze interface dashboard to determine application mix patterns 5. Isolate the issue to wrong classification done by CBQoS policies on the interface. 62

63 USE CASE: End User calls about issues with rich media sessions. 1. End user experience dashboard identifies source of the issue server/network/endpoint 2. Determine if other users at the same branch are also experiencing degradation 3. Navigate from end user to the branch device to determine the interface serving RTP applications. 4. Analyze interface dashboard to determine application mix patterns 5. Isolate the issue to wrong classification done by CBQoS policies on the interface. Quickly identify the source of the problem Reduces expertise by normalizing and correlating performance data 63

64 2010 Cisco and/or its affiliates. All rights reserved. 64

65 End-to-end user / device to application / service visibility Assurance Voice Media Session experience & assurance Probes NBAR Flows IPSLA Collaboration TP Video Webex User / endpoint access, infrastructure- -based services Wireless Borderless Networks Data Center NW Orchestration of virtualized services WAN BN Services Wired Compute Storage Apps 65

66 End-to-end user / device to application / service visibility Prime Assurance CUCMS Media Session experience & assurance NAM PAM Prime Collaboration CM User / endpoint access, infrastructure- -based services WCS NCS Prime Infrastructure Prime Security Prime Data Center VNMC Orchestration of virtualized services CE LMS DCNM ANM CSM SMX OD 66

67 Cisco Prime for Enterprise Cisco Prime Infrastructure Cisco Prime Assurance Cisco Prime Collaboration Zkušební verze produktů Pravidelné webináře (EN) Prime Webinar Series

68 Twitter Talk2Cisco SMS Zveme Vás na Ptali jste se v sále LEO 1.den 17:45 18:30 2.den 16:30 17:00 68

69 NET6/L2 Prosíme, ohodnoťte tuto přednášku. 69

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